Frequently Asked Questions

A domain name is your website address on the internet (e.g. farmanconnect.co.tz). It helps customers find your business online. We register .co.tz, .tz, .com, and other extensions.

Web hosting is a service that stores your website files on a server so people can access your site 24/7. We offer shared hosting, VPS hosting, and cloud hosting plans.

An SSL certificate encrypts data between your website and visitors, showing the padlock icon in browsers. It is essential for security, trust, and SEO. We include SSL with all hosting plans.

A starter website typically takes 1–2 weeks. Business and corporate sites take 3–6 weeks depending on complexity. E-commerce projects may take 6–8 weeks. We provide a timeline after consultation.

Connect to our WiFi network, open your browser, and follow the captive portal instructions. You can purchase packages via mobile money or your wallet.

After connecting to WiFi, open the login page (captive portal), choose a package, then pay with mobile money using the number shown on screen. Your internet access will activate once payment is confirmed.

Make sure you are connected to Farman Connect WiFi first. Open your browser (Chrome or Safari) and try visiting any website — the login page should open automatically. If it still does not appear, turn WiFi off and on again, or contact us on WhatsApp.

Visit wifi.farmanconnect.co.tz or open the captive portal again, select a new package, and pay with mobile money. You can also purchase early before your current package expires.

Check how many devices are connected (our packages have device limits). Try disconnecting unused devices, then turn WiFi off and on again. If the problem continues, call or WhatsApp us with your location.

We primarily serve Kijichi and Bububu, and we are expanding coverage to other areas of Zanzibar. See the Coverage page for more details.

Yes. We install home WiFi, business networks, CCTV systems, and full network infrastructure. Contact us for pricing and installation scheduling.

Yes. Our Managed IT Services include monitoring, maintenance, and dedicated technical support for businesses and institutions.